Course Description 

This course equips participantswithfoundational tools and concepts to executemarketing activities for customer service and stakeholder relations during and after sales in public sector, industry and commerce. 

Target Market

  • Business Development officers
  • Sales officers
  • Receptionists
  • Entrepreneurs
  • Businessowners and the youth

Areas to be Covered

  1. Marketing Concepts 
  2. Customer Experience 
  3. Digital Marketing

PS: Any of these modules can be offered as a customised inhouse short course training for an organization wishing to train a higher number of staff.

 

Fees

Face-Face: K150,000.00

Online:      K100,000.00

Apply HERE

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About The Polytechnic

The Polytechnic, a constituent college of the University of Malawi, is committed to stewarding the academic mission, research enterprise and strategic vision.

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